PharmaCare launches in Hong Kong to enhance Connected Care

October 2026

Healthcare can feel fragmented at the moments people need it most.

Finding the right provider, booking an appointment and accessing treatment can often involve multiple steps, delays and uncertainty.

Connected Care is Bupa Global’s answer, creating more seamless healthcare experiences that help customers access the right care, at the right time, in the right place.



Connected Care expanding in Hong Kong

Two new initiatives have been announced for customers in Hong Kong.

Delivered in collaboration with Quality HealthCare Medical Services Limited (QHMS) and Mannings Pharmacy, we’re combining expertise from across the wider Bupa family with trusted local healthcare partners. Making healthcare more accessible, convenient and connected.



Simplified access to care through MembersWorld

Customers can now book appointments with QHMS clinics directly through MembersWorld, bringing provider search and appointment booking together in one place and making it easier to access care when needed.



Faster support for common health concerns through PharmaCare

Through the PharmaCare Programme, delivered with QHMS and Mannings, customers can access pharmacist consultations and medication for certain minor illnesses at selected pharmacies across Hong Kong.

The service offers convenient access to timely advice and treatment, while helping ensure customers are directed to the most appropriate level of care. They’ll also have the added bonus of direct billing, creating a seamless experience from start to finish.

"The future of healthcare isn't just about providing access to care; it's about helping people navigate their health with greater confidence, convenience and support. These new services represent another step forward in making healthcare simpler and easier to navigate. That way customers can spend less time managing their healthcare and more time focussing on their health. That's what Connected Care is all about."

- Kim Withers, Connected & Clinical Care Pathway Development Lead, Bupa Global


To find out more on this launch and Connected Care, please speak to your usual representative.

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